We deliver free of charge to UK Mainland – with no minimum order value. For delivery we work with renowned logistics companies such as DHL, DPD and Royal Mail. The size and weight of your parcel(s) will determine which shipping service provider is best suited to deliver your order. We will inform you about this in the dispatch confirmation.

Please note: For very large or heavy items that cannot be sent as a parcel, we will commission a shipping company to deliver your order “free kerbside”. In this case, the shipping company will contact you for a delivery date. “Free kerbside” means that the goods are only unloaded from the truck. All other transport routes (e.g. to your home) are carried out in consultation with and at the discretion of the forwarding agent or must be agreed in advance with the forwarding company. This may result in additional costs.

We want you to receive your ordered items as quickly as possible. Therefore, we may split your order into several deliveries. We will of course inform you by e-mail as soon as a parcel is on its way to you.

More support about shipping and delivery can be found at enquiries@veliscahomes.co.uk.

Please note: When shipping to islands, an island flat rate may apply, resulting in additional costs. You can find out whether this applies to your order and how much the flat rate is before you complete your order in the checkout.